Dishonest Mopani Lodge

Good day, During February 2019, Isha Foundation which is a non-profit religious organisation, made a booking for September 2019 at Mopani Lodge. Mopani Lodge requested a 50% deposit and Isha Foundation paid this deposit during April 2019. The invoice from Mopani Lodge clearly states that the deposit will not be refunded if the booking is cancelled 10 days before date of arrival. Due to unforseen circumstances, Isha Foundation cancelled in writing during June 2019, giving Mopani Lodge almost three months advanced notice of cancellation and not the requisite 10 days notice. Despite many many many requests to Mopani Lodge to refund the deposit of R85000, Mopani Lodge ignores such request. Mopani Lodge is tarnishing the hospitality industry which such dishonest practices.