RC
Rogenie C
Active since Dec 2013
2
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Reviews
2 reviews62 months ago
Dishonest Mopani Lodge
Good day, During February 2019, Isha Foundation which is a non-profit religious organisation, made a booking for September 2019 at Mopani Lodge. Mopani Lodge requested a 50% deposit and Isha Foundation paid this deposit during April 2019. The invoice from Mopani Lodge clearly states that the deposit will not be refunded if the booking is cancelled 10 days before date of arrival. Due to unforseen circumstances, Isha Foundation cancelled in writing during June 2019, giving Mopani Lodge almost three months advanced notice of cancellation and not the requisite 10 days notice. Despite many many many requests to Mopani Lodge to refund the deposit of R85000, Mopani Lodge ignores such request. Mopani Lodge is tarnishing the hospitality industry which such dishonest practices.
0 replies
100 months ago
Enethical Estate Agent
We contacted Engel & Volkers Lonehill to find us a tenant for our property. They advised us that they found a tenant and that they had conducted a full credit check on the tenant. They also sent us the Lease Agreement for our signature. We were not happy with some of the clauses in the Lease Agreement and made changes to the Lease Agreement and signed the Lease Agreement subject to the changes made. They promised us in writing that they would get the tenant to sign next to the amendments and on this basis we allowed the tenant to move into our property. What a mistake that was. Till now they have still not given us a fully executed Lease Agreement. Worst, they did not do a thorough credit check on the tenant as the tenant has now defaulted on the first months rent and wants to renegotiate payment dates. The tenant also says he does not have a copy of the signed Lease Agreement. Given our nightmare of an experience with Engel & Volkers Lonehill, I would never use them again and would advise everyone not to use them as well.
105 replies
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