LAPOLOGA DAYSPA AT MOPANI LODGE VERY POOR SERVICE

A zero rating from us. Mopani lodge has a spa by the name of Lapologa Day Spa.

This is false adverti*****t. What they have advised on the Lapologa Day Spa page on facebook is all lies. When we entered their gate they do not even have the Spa boards for directions. As you enter their door it does not look like a spa. Their environment and rooms are not clean and look very old. Their rooms are very dark and not inspiring for a massage relaxation. The towels and gowns are very dirty. They do massages on a blanket not a sheet even. The ladies that does the massages looks unexperienced with their all black attires. The owner of Lapologa day spa was called for questioning and she gives excuses for the poor service we were about to receive. She was expecting to be paid R1700 for 4 people, R350 each for massages at such a not satisfying place. They were playing a non comforting music with a mini speaker. We were expecting to receive a champagne as a welcome drink but got a wine instead, in normal glasses not wine/champagne glasses. We did not see the swimming pool as advertised and their phamplets does not have what we saw. Their welcome area is really not welcoming at all. We were informed not to swipe for the service but to bring cash in hand, we payed to secure the booking and was told no refund. WE WERE SHOCKED!!!.

Lapologa Day Spa at Mopani Lodge must just close down if not ready to service good people like us...