Most Horrible experiences at Mopanie Lodge Pretoria

I attended a women's conference at Mopanie Lodge from October 10 to October 12, 2025, and I want to address several serious issues we encountered during our stay. Although we were informed that check-in would begin at 3:00 PM, we were forced to wait over three hours because our rooms were not ready. Room number 3 was unacceptable; it lacked blinds, making it completely visible from the outside. Additionally, the shower was poorly designed, as it had no cover over the drain, leaving an open invitation for insects to enter. The service for our meals was equally disappointing. We faced prolonged delays, and when the food finally arrived, it was ice-cold and did not match the menu we had agreed upon. To add insult to injury, despite being promised exclusive access to the facility for our conference, three buses arrived with over 300 schoolchildren from various schools, which disrupted our event. I documented these issues with numerous pictures as evidence. It is crucial that these matters be addressed to ensure better experiences for future guests.