1 reviews | Active since Member
<p>This is a horrible Hotel, zero customer service quality nd facility are bad, especially the sales executive DINA JANSEN NO. ********** 387. first night I had asked for an iron nd it took them 3 hrs to bring, the lady who brought it jus said to me in a very cheeky attitude that she just arrived and its not her problem tht the other shift took time to assist me. I complained to Dina abt this and I complained also that the room I'm staying in is very small nd has a funny smell. she promised to move me to a bigger room the next day but when the following day came she shouted me nd told me tht the room wher already occupied. I was even told tht they do not do refundz so I was forced to stay the remaining 3 nights with them. it was horrible the workers wher laughing when they see me, nd I hated every day. Jus dont go to this if u still love ur dignity</p>