Shoddy construction and poor support

I purchased a Morphy Richards toaster 3 years ago. I'm not particularly into designer names but I did assume that I would be buying a quality toaster. Something that would last me - hopefully - the rest of my life.

How wrong I was.

The left side has stopped toasting.

Morphy Richards response's have been: 1) Will you replace it? No, it's no longer under guarantee. Which is surprising given the cost. Looking at the parts quality and construction they would still be making a profit even if they shipped me several new toasters.

2) Can you provide a preferred repairer? No.

3) Can you send me a user repair manual? No, there are no diagnostics. For a toaster.

Looking at the build quality - which was difficult given the unusually long torx driver required to open it - I would probably have been better of buying a R100 Pick 'n Pay special.

I absolutely would not recommend any Morphy Richards products to anyone. They're not better than products a tenth the price.