terrible service

I app**** for a property through the above company. The consultant dealing with it was Brendon. He was aware of my low score rating but insisted he could get me a bond. After viewing the property, signing the OTP and supplying all documents, he only started the paperwork a month later. He just passed it on to someone else and all paperwork had to be resubmitted. Many many calls to him, emails and calling the office he still insisted the house would go through before the deeds office closes for December. Many complaints to his manager and the CEO yielded no joy. Taking his confident manner about the house being mine to purchase i had already starting packing and placed my notice at my current residence. This company is terrible. No communication, no apology for their shoddy treatment of clients. They take no accountability for their bad service delivery. How many other clients have they "*****ed over". How many dreams have they demolished with their attitude. They should not be allowed to practice anymore and should go under review. I am a disabled single parent and what this company has done to me, the lives of my family especially my rescue animals is despicable. I urge future homeowners not to go through this company because they just full of fresh air and BS. Their business states " QUICK, TRANSPARENT AND PAPERLESS HOME LOANS" which really is a joke. This company has made a fool of me and the estate agents involved.