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priscilla A
Active since Feb 2016
12
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0
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Reviews
12 reviews13 months ago
disgusting service delivery
On 28th February 2025 i hired a car through Avis at their Durban branch. Deposits were paid, insurance to cover the card and use of the car for the weekend was also paid in. I asked the agent at Avis (Sizwe) what else needed to be paid and he clearly said to my son and I nothing else and we left. On Sunday (02.03.2025) the car was dropped at Avis at 3.30 am as out flight was at 6am. Only once we reached Johannesburg did i realise i left my disability card in the car. I called Avis on numerous times trying to locate my card as i paid quite a bit of money for it and it comes from the disability Assocation and two weeks later after many calls and emails still no response from Avis. Even more shocking was the invoice received from them. 1. We were allocated 200km a day(400km for 2 days). Car was used less than 150km and petrol tank was empty. 2. Three tolls were used - we were charged triple the amount for tolls. 3. We paid for use of the car and was charged again for use of the car. 4. Anything forgotten in the vehicle when returned gets taken by Avis and their staff which is disgusting. 5. Keys for the vehicle were dropped by me in the box at 3.30 cm - i was charged till 6.30 am (i was already on my way to Johannesburg. Please read the fine lines from this company. Very disappointing and i am so disgusted with the service provided from customer service (Norma. Ntando, Sizwe)
53 replies
15 months ago
bolt ****ming
I requested a bolt yesterday to do a delivery for me. Three doors from the delivery the bolt car broke down. I requested the driver to walk to the house to deliver the item as he was parked in the same spot for half an hour. He then switches his phone off and repeated attempts to get a consultant to assist was in vain. The consultants are so *********** because till today (a day later) i am still waiting for feedback,. The delivery was an imported car part which is needed for my car. I am disabled and in a wheelchair i need my car to get to work. Bolt you are ****mers. You take money from those that work so hard for it and you take no responsibility for your staff. I am now forced to open a case of theft against your company.
0 replies
29 months ago
terrible service
I app**** for a property through the above company. The consultant dealing with it was Brendon. He was aware of my low score rating but insisted he could get me a bond. After viewing the property, signing the OTP and supplying all documents, he only started the paperwork a month later. He just passed it on to someone else and all paperwork had to be resubmitted. Many many calls to him, emails and calling the office he still insisted the house would go through before the deeds office closes for December. Many complaints to his manager and the CEO yielded no joy. Taking his confident manner about the house being mine to purchase i had already starting packing and placed my notice at my current residence. This company is terrible. No communication, no apology for their shoddy treatment of clients. They take no accountability for their bad service delivery. How many other clients have they "*****ed over". How many dreams have they demolished with their attitude. They should not be allowed to practice anymore and should go under review. I am a disabled single parent and what this company has done to me, the lives of my family especially my rescue animals is despicable. I urge future homeowners not to go through this company because they just full of fresh air and BS. Their business states " QUICK, TRANSPARENT AND PAPERLESS HOME LOANS" which really is a joke. This company has made a fool of me and the estate agents involved.
0 replies
32 months ago
cartrack - terrible service delivery
My car had broken down and i called Cartrack for assistance. It was late in the evening with load shedding and being stuck in the middle of town was rather daunting. After 30 minutes of my initial call still no comeback from Cartrack yet when you apply for a policy through them you get a million calls to join them. After 40 minutes i was told by the consultant that its their shift change and cannot attend to my emergency. When they finally did call after dropping the phone down every 2 seconds, i was told they need to get quotes for a tow truck and if its more that 40 kms i must pay cash for the service (this was never mentioned when the policy was taken). I have spoken to numerous "supervisors" at cartrack and till today (2 weeks later) still no reply from them regarding their terrible service. So disappointed with this company.
131 replies
45 months ago
fraudulent company
This company are such crooks, I applied for a loan and cancelled immediately the net day. Now they claiming for full payment and yet no monies were received. calls to them go unheeded and even emails. they are a fraudulent company stealing from the poor. this company needs to be reviewed by the consumer board.
0 replies
58 months ago
Medshield inhumane
I have been on medshield since 2020 and when I joined I was already disabled with a high left leg amputaion. . So 2 weeks I have had severe neck, arm and shoulder pain only to have an MRI confirming nerve impingement. Upon requesting auth for the op I was declined saying it's PMB AND only if I were in an accident or broke my neck would they cover. . I explained I'm a typist and walk with my sticks and even when using the wheelchair the strain on my shoulders are tremendous. I have sent motivation letters, have spent over R500 in airtime calling them and even went as far of finding the number for Mr Naidoo their principle officer and still I'm ignored. My left arm is completely lame, Do not have feelings in 2 fingers. I cannot go to work because I cannot pick my hand up and may lose my job and I'm a single mun. I have pleaded with medical aid to look at my case as an individual case and still nothing. Many mouths depend on my salary as I run an NPO for wildlife. I have been flat out in bed with morphine meds leaving many of my responsibilities in a terrible state. Sad one has to fight so hard for sevices we pay for and at such a high rate at that
106 replies
66 months ago
daro products dangerous
I recently purchased de chlorinator from Westpack with the name Grants (distributed by Daro). It was the 1st time using the above product and ion Tuesday (10.11.2020) my son did a water change using the product and it has killed 80% of my fish population (koi, goldfish, guppies and two other fish that I have had for about 3 years). I have called Daro and explained to them the situation and are still awaiting a response from them. Please do not purchase the above product if you care about your fish pets. I was so sad to have to bury these fish., some even had their lungs explode. Daro needs to be accountable for this mess. I have sent an email to jenny wit still no reply.
0 replies
66 months ago
awful service at Game Lakeside Mall
My partner had called Benedict from the appliance section at Game, Lakeside Mall. Benedict said to him if he came through immediately to purchase the fridge there would be no delivery charge (my home is 3km from the Mall). My son proceeded to do the same only to get there and to be told by Benedict and Rose there is a deliver charge and they were selling me a washing machine and not a fridge. After me speaking to the store manager and explaining the call to Benedict i was told to come back to the shop again to buy the fridge. A 2nd trip was then made to Game and this time Rose was rude and arrogant with my son calling my partner a liar etc. We have purchased many appliances previously from Game but the staff working there are unfriendly and rude especially Rose who at one time actually laughed and picked on me because i was in a wheelchair and looked down upon me like i was a nobody. Please can Game do something about this womans's attitude to other people.
56 replies
70 months ago
bad service at Nissan Benoni
My partner had taken his car to Nissan Benoni for a routine service on Monday 13th July 2020. We got the car back later that same day and received a call from Isaac who was doing a follow-up on the service. We explained to him that we had not run the car and when we do will let him know the outcome of the service. Three days later the alarm goes off and no matter how hard we tried we could not shut it off. My partner called Nissan and spoke to Esmeralda who gave us the most appalling service. She was rude, kept dropping the phone on us, refused to help in any way and when i tried calling as well, Florence on switchboard would not transfer the call to the manager and kept transferring the calls to offices that no one was in. The auto electrician from Nissan insisted we bring the car back as there is no way for them to help with a loan car and was adamant we bring the car through to them and only to get there and be told they had removed the car battery and reset the alarm but had not informed us. I am a disabled person and in a wheelchair and this is how a big company like Nissan treats its clients. Disgusting service, disgusting attitude from staff and yet we pay an arm and a leg for this service. The staff really need to go get some lessons on treating customers better and Nissan needs to take accountability of what they do.
0 replies
102 months ago
debit orders
I purchased furniture from Bradlows and my 1st debit order was to go off at the end of October but due to Bradlows changing their system it did not. I was not aware of this as i have just lost my leg. On the 17th November i get a call from a consultant who wants to know if i have enough money in my account to do a double debit which as i told her was not my fault as their customers should have been advised of their system error. They have all my contact details and yet no one had called me or sent an sms informing me about the debit order. i have spoken to Phumlani (team leader) and informed me that if i do not pay the double debit order i will be listed as an arrear customer. i think this is totally unfair as the problem is with the company and not me. He did promise to call me Monday the 20th November to give me feedback and till today no call has been made to me. The customer service at Bradlows is terrible. Calls i not answered or they drop the call on you. You get transfered from one consultant to another. Now i am waiting for someone by the name of Precious to call be back( she promised she would at 3) and i am still waiting. I am so fed-up with calling the company and i now want Bradlows to take their items back. It is the last time i deal with this company.
0 replies
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2 Star
1 (8.333333333333334%)
1 Star
11 (91.66666666666667%)