1 reviews | Active since Member
Our vehicle broke down in a close by town. Firstly Ford suggested that there is a closer Ford dealer than they are which I find extremely thoughtful. We however chose to use Ford Mossel Bay as our service provider. Phillip, a technician came out to evaluate the problem and although it was after 17h00 he was in no rush to return to Mossel Bay. He took his time to assess the issue with the vehicle. Extremely professional. Thank you Phillip Tanya, the workshop manager and Wanda kept us up to date on a nearly daily basis regarding the progress on the vehicle. Thank you ever so much. It feels as if ALL PERSONNEL at FORD MOSSEL BAY walked the extra mile for customer satisfaction.