Pathetic municipality.

They have Easypay as one of 2 service providers on their bills, paid the account, but it did not reflect on my account. I enquired, and after a week they were still unable to determine where the problem is, so they simply said contact Easypay. They are not my service provider, so they say contact the municipality. The personnel are down right rude, and absolutely clueless. There is a perception that DA run municipalities are functional, maybe, but that surely excludes Mossel Bay.