Unfair collection practices to enrich friends?

The collection practices of the Mossel Bay municipality should be reviewed. It is possible that friends and family are enriched at the expense of investors in Mossel bay. Doing legal collections on a payment that is a day late and charging R100 for an email send out by a computer? No wonder less people are going there and selling. Every heard of reminder emails? Friends don't get rich from that, but you will get your money.