Mossel Bay Nissan
1.8|6 reviews
YM
Yurishka M
1 reviews | Active since Member
09 Mar 2021, 14:02
Pathetic Dishonest Careless Dealership
They have NO Care for their clients what so ever. We bought 2 Jeeps Cash from this dealer. When the second Jeep was brought up to Pretoria through drivers Mosselbay Nissan recommended, the Jeep arrived and we took it for a Test Drive as discussed before taking actual delivery of the Jeep ( this was arranged and discussed before hand) The vehicle overheated resulting in the head gasket to blow. We paid an amount of R324000, trusting that the Jeep will be reliable. When we contacted the dealership, we were told that the dealer principal will contact us. We waited the whole day for the call. The NEXT DAY the dealer principal contacted and immediately told us, its not their problem, and he also told us that they will not assist us and we should sort it out as once again its not their problem. This cost us R40 000+ to fix the head gasket. This is a pathetic dealership and i will not recommend anyone to do business with them unless you want to loose a lot of money. The fact is, they do NOT care about their clients, they do not care about looking after existing clients or getting future business. They are careless dishonest and pathetic.
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Yurishka M's updateReviewer Update
12 Mar 2021, 07:43 They have NO Care for their clients what so ever. We bought 2 Jeeps Cash from this dealer. When the second Jeep was brought up to Pretoria through drivers Mosselbay Nissan recommended, the Jeep arrived and we took it for a Test Drive as discussed before taking actual delivery of the Jeep ( this was arranged and discussed before hand) The vehicle overheated resulting in the head gasket to blow. We paid an amount of R324000, trusting that the Jeep will be reliable. When we contacted the dealership, we were told that the dealer principal will contact us. We waited the whole day for the call. The NEXT DAY the dealer principal contacted and immediately told us, its not their problem, and he also told us that they will not assist us and we should sort it out as once again its not their problem. This cost us R40 000+ to fix the head gasket. This is a pathetic dealership and i will not recommend anyone to do business with them unless you want to loose a lot of money. The fact is, they do NOT care about their clients, they do not care about looking after existing clients or getting future business. They are careless dishonest and pathetic.
YM
Yurishka M's update12 Mar 2021, 07:43
Reviewer Update
They have NO Care for their clients what so ever. We bought 2 Jeeps Cash from this dealer. When the second Jeep was brought up to Pretoria through drivers Mosselbay Nissan recommended, the Jeep arrived and we took it for a Test Drive as discussed before taking actual delivery of the Jeep ( this was arranged and discussed before hand) The vehicle overheated resulting in the head gasket to blow. We paid an amount of R324000, trusting that the Jeep will be reliable. When we contacted the dealership, we were told that the dealer principal will contact us. We waited the whole day for the call. The NEXT DAY the dealer principal contacted and immediately told us, its not their problem, and he also told us that they will not assist us and we should sort it out as once again its not their problem. This cost us R40 000+ to fix the head gasket. This is a pathetic dealership and i will not recommend anyone to do business with them unless you want to loose a lot of money. The fact is, they do NOT care about their clients, they do not care about looking after existing clients or getting future business. They are careless dishonest and pathetic.