Dissappointed at Mossel Bay Volkswagen Poor Quality Checks

This past Thursday 04 July 2024 i had my car serviced at VW mossel bay and the service included the replacement of a parking light bulb. Collected my car and today on the 9th July i drove through the storm and my dipped light failed. On arrival in mossel bay as it was not raining i openned the boot to check the bulb only to find the rubber cab is missing. Missing on the same left side headlight where VW worked. I took this up with them and they denied having touched the light. I now checked my service book and receipt only to find indeed light replacement was part of what im charged and worse my service book is not stamped to record the service. Very dissappointed at VW Mossel Bay for the first time in 14yrs of being a client to them.