Moto Health Care
1.8|169 reviews
Responds in 18 hours 53 min
JA
Jillian A
1 reviews | Active since Member
20 Oct 2025, 11:44
DISGRACEFUL service from Motohealth
Think carefully before joining Moto Health. I requested my paid for savings to be transferred to my new medical aid on the 25/09/2025 after cancelling my membership on the 01/05/2025. To date I cannot get Moto health to transfer my funds and I need to have a procedure don't on my current medial aid with pro rata funds available. Oh well, I guess its time to contact the CEO and ombudsman.
Helpful (0)
Replies (318)0
Replies (318)Moto Health Care's replyOfficial
20 Oct 2025, 13:05Dear Jillian Arnold
Thank you for bringing this to our attention. We will investigate and contact you to discuss.
Kind Regards
Tashnee
Thank you for bringing this to our attention. We will investigate and contact you to discuss.
Kind Regards
Tashnee
Best regards,
Moto Health Care's reply20 Oct 2025, 13:05
Official
Dear Jillian Arnold
Thank you for bringing this to our attention. We will investigate and contact you to discuss.
Kind Regards
Tashnee
Thank you for bringing this to our attention. We will investigate and contact you to discuss.
Kind Regards
Tashnee
Best regards,
JA
Jillian A's updateReviewer Update
20 Oct 2025, 13:10Thank you Tashnee. Please note that it is urgent as I have been waiting since Sept and I need to have a out of hospital procedure done.
JA
Jillian A's update20 Oct 2025, 13:10
Reviewer Update
Thank you Tashnee. Please note that it is urgent as I have been waiting since Sept and I need to have a out of hospital procedure done.
Moto Health Care's replyOfficial
20 Oct 2025, 13:14 Dear Jillian Arnold
I am working on your enquiry and will provide feedback as soon as possible.
Kind Regards
Tashnee
I am working on your enquiry and will provide feedback as soon as possible.
Kind Regards
Tashnee
Best regards,
Moto Health Care's reply20 Oct 2025, 13:14
Official
Dear Jillian Arnold
I am working on your enquiry and will provide feedback as soon as possible.
Kind Regards
Tashnee
I am working on your enquiry and will provide feedback as soon as possible.
Kind Regards
Tashnee
Best regards,
JA
Jillian A's updateReviewer Update
21 Oct 2025, 05:38Please stop getting Vanitha Chetty to email me. She has done NOTHING but send me false promises since 25.09.2025.
JA
Jillian A's update21 Oct 2025, 05:38
Reviewer Update
Please stop getting Vanitha Chetty to email me. She has done NOTHING but send me false promises since 25.09.2025.
Moto Health Care's replyOfficial
21 Oct 2025, 10:52 Dear Jillian Arnold
We are pleased to inform you that your enquiry has been resolved, and the confirmation has been provided to you via email.
Thank you for your patience and we apologize for any inconvenience caused.
Kind Regards
Tashnee
We are pleased to inform you that your enquiry has been resolved, and the confirmation has been provided to you via email.
Thank you for your patience and we apologize for any inconvenience caused.
Kind Regards
Tashnee
Best regards,
Moto Health Care's reply21 Oct 2025, 10:52
Official
Dear Jillian Arnold
We are pleased to inform you that your enquiry has been resolved, and the confirmation has been provided to you via email.
Thank you for your patience and we apologize for any inconvenience caused.
Kind Regards
Tashnee
We are pleased to inform you that your enquiry has been resolved, and the confirmation has been provided to you via email.
Thank you for your patience and we apologize for any inconvenience caused.
Kind Regards
Tashnee
Best regards,
JA
Jillian A's updateReviewer Update
21 Oct 2025, 10:55It has been resolved, thank you Tashnee, you are appreciated. I wish I had your details on the 25.09.2025 already.
JA
Jillian A's update21 Oct 2025, 10:55
Reviewer Update
It has been resolved, thank you Tashnee, you are appreciated. I wish I had your details on the 25.09.2025 already.