JA
Jillian A
Active since Sep 2020
16
Reviews
0
Industries
Reviews
16 reviews3 months ago
INCORRECT LOAN OUTCOME
I recently app**** for a student loan through Capitec and unfortunately received a rejection. I queried the reason for this outcome but did not receive any response. Following this, I app**** for a student loan through FNB, which was approved within one hour, and the funds were disbursed immediately. The very next day, after receiving Capitec’s rejection, I was contacted by a representative who informed me that not only had my student loan been approved, but I also qualified for a credit card and a personal loan of R172,000. I explained to the representative that I had already been rejected by Capitec, of which she was unaware. Had I not received the initial rejection from Capitec, I would not have proceeded with the FNB application. This inconsistency has caused unnecessary confusion and inconvenience. I kindly request clarification regarding the handling of my application and the contradictory communication I received.
112 replies
3 months ago
USELESS
I moved from Frogfoot to Vumatel. Biggest mistake!!!! No communication and no service delivery!!! Moving back to frogfoot!
112 replies
5 months ago
FALSE ADVERTISING
I purchased a laptop in Oct which included a 3 year warranty upon registration with Lenovo which I did immediately when receiving the computer. Lenovo only gave we 12 months warranty. I queried this with the incredible connection warranty department and have twice chosen to ignore me. I will never purchase from Incredible connection again. Order: 9307241
0 replies
6 months ago
DISGRACEFUL service from Motohealth
Think carefully before joining Moto Health. I requested my paid for savings to be transferred to my new medical aid on the 25/09/2025 after cancelling my membership on the 01/05/2025. To date I cannot get Moto health to transfer my funds and I need to have a procedure don't on my current medial aid with pro rata funds available. Oh well, I guess its time to contact the CEO and ombudsman.
318 replies
9 months ago
ONCE AGAIN - FNB DISAPPOINT!!!
FNB (ONCE AGAIN) don't take a debit order that has been taken off my account since 2020. I call them to ask why and the operator asks me if I want to make payment arrangements to correct my debt. I have had enough of FNB!!!! Can someone with half a brain phone me please.
53 replies
10 months ago
WORST CUSTOMER SERVICE
I sent a enquiry 5 days ago, received this response and then.....NOTHING!!!! HI JILLIAN Thank you for your query. Our Online Customer Services Team will respond to your query as soon as possible. If you need more urgent assistance, please contact our customer call centre on 0860 100 987 In the meantime, you might find the following links useful: Woolworths Online Woolworths Contact Details Woolworths Store Locator Woolworths FAQs My account Have any queries, or require further assistance? Please contact the at or by calling (International Caller, please dial ) Kind regards The Woolworths Online Team Should you have any queries, or require further assistance, please contact the Woolworths Online Customer Services Team at shop@woolworths.co.za or by calling 0860 100 987
0 replies
11 months ago
FNB are USELESS
I have never been so frustrated in my life. I have a covid loan which FNB have been deducting payment via Debit order for 5 years In April 2025 however FNB did not deduct the debit order. I then paid the amount manually as to not be a bad debt and logged a complaint with FNB as to why they stopped my debit order. Octavia assisted me and after explaining my problem she forwarded me a debt management link. I have never been so insulted. Then the the 06/05/2025 FNB went and deducted the debit order so now I had paid twice in one month. So I log an complain again and dispute the debit order as I had already paid and Mookga tells me if they reverse my debit order i will be in breach on contract and will receive interest and penalties. FNB you are useless. I WANT MY MONEY BACK IMMEDIATELY or I am going to the ombudsman.
116 replies
20 months ago
EXCELLENT SERVICE
Excellent service received from Anneley. Thank you Anneley for all the assistance and making me feel heared. Douglas and Jillian Arnold
53 replies
26 months ago
MTN open *****ulent accounts without the necessary FICA docs
On the 7th of Feb 2024 I notice that MTN tried taking a debit order for over R3000 from my bank account. My normal debit order is about R428. I contacted MTN who stated that I had purchased 2 new contracts and it incurred charges of R2300. I informed the consultant from MTN that I had not purchased any new contracts and had not changed anything on my existing contract. I was then told that I need to supply proof I did not. I cannot take off work as I don't get paid if I am not at work and have to give 2 weeks notice to take time off. It is not my responsibility to prove innocence. MTN must tell me hom they opened contracts without FICA docs and my signature and look at camera footage to see who opened the contracts. I refuse to lose money because of MTN's incompetence.
0 replies
38 months ago
NO RESPONSE FROM WESBANK
When emails go unanswered from a company like Wesbank you question doing business with them again. Emails sent on the 15th and the 22nd of February with no reply received. Unacceptable.
159 replies
Review Distribution
5 Star
1 (6.25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (93.75%)