Poor Administrative Procedures

Good day, I bought a GWM Steed 5 from Motorama Goodwood. I took possession of the vehicle the last day of Dec 2020 and you know what the reason for that was. However I need to bring to your attention as reader that it is now 15 days later and I still do not have my new registration plates and licence. Every request made, I get told the proxy is busy with it or the proxy is still at the traffic department. Can you believe this. I work for a transport company and our proxy does vehicle licencing at AVTS in the Boquinar Industrial area and it takes less than 2 hours. Now you tell me, what does this story sounds like?