BE VERY CAREFUL WHEN BUYING CARS FROM MOTORAMA RUSTENBURG

BE VERY CAREFUL WHEN BUYING CARS FROM MOTORAMA RUSTENBURG, people are not always honest out there.

I was in the market to purchase a used car. Saw one that I like on above dealers website and enquired about it.

I spoke to Herman, asked him the condition of the car and if anything needs to be done. This is including the paint job as the pictures do show a difference in the shade of paint.

He advised me the car is in really good condition for the age and that when you buy a car you do a thorough check before selling it. Also he knew the last owner well. • He said that in the pictures the paint looks different but in reality it looked the same. • Said all tyres are good • Initially said had full service history then came back to say it does not, which I accepted. • Also that the car was not in an accident as such.

With all that being said, I was happy. And being a so cold reputable dealer I paid upfront before going to look at the car. On my arrival at dealer (+-200 kms from where I live), I found below: • Both bumpers and side skirts were of different shade • Right front fender and door also different shade. • Front brakes about 1 mm left(basically no brakes) • Right rear tyre worn to wear limit • Clutch slipping(car was revving faster than the actual speed) • A very bad knocking noise from front suspension when turning.

I was still willing to take the car with the body work like that but after driving and noticing these other problems, I said to myself, “what else must be wrong with this car that I have not checked yet”

I asked Hans(sales manager)how did this car pass a road worthy/101 point check” with these issues. I got no answer. He offered to even replace the brake pads there (while I wait) and also I must give him R1000.00 and he will replace the clutch for me. What business practice was that?

I advised them, due to this I do not want the car and if they could refund me. I was told they can but will charge a 5% cancellation fee. I lost R3800.00 plus my travelling to you because of good reference I got for this dealer and what was sold to me over the phone. I have come to terms with it and all I can say is that I learnt my lesson. DO NOT TRUST SALES PEOPLE.

To top it all, one off the sales persons there, gave my number to the next potential buyer. Somebody from Durban. Was a surprise to me but I explained to him what needed to be done.

I did not expect the car to be perfect or in new condition but at least be in a road worthy condition.

I have expressed my dissatisfaction to the dealer but with a resounding don't care attitude.

They say they send theirs cars to a independent roadworthy centre but highly doubt it as if it was sent to a approved centre, they would have picked up that it needed brakes, clutch , tyre, suspension repair etc.

Also the fact that they acknowledged these issues, makes me wonder??????