Poor Service

Worse place for a repair. I had a claim from Old Mutual for a bmwx3 for a mirror repair on the driver's side. It took 2 months for motorbake to do th quotation even after the quotation was approved, it took them a month for them to tell me to come for the repair. During this whole 3 months i-m the one constantly calling them for updates. If I didn't call I wouldn't have know that the quote was approved and when to come for a repair. Even when I had came for a repair they couldn't finish my car, stating that the mirror they had ordered was damaged, so they have to ordered another one. I had to drive back to Mthatha with the car not completely repaired, they had promised to inform me as soon as the mirror was ordered but no , again I was the one constantly calling them to check if they have the mirror. It took them 3 weeks to reorder the mirror.