1 reviews | Active since Member
I've had a terrible experience with Motorland East London. My husband and I purchased a second hand low millage basically new Mahindra XUV300 last year and we had basically no issues with the car except for the temp that stayed on 25 degrees. Then soon after a service the engine check light started coming on , immediately we took it to them and they said they sorted out the issue and the car is fine now.... fast forward a few months later the problem came back and they "sorted" the issue again and gave the car back....It was "sorted" atleast 3 times then we were told that our clutch is almost finished and will need to be replaced, mind you we never had an issue with clutch which costs R20 000 to fix. I asked the guy if there was nothing we could do to fix it instead of replacing it and he said that we could skimm it, the same day he tells my husband that we need to replace it because its beyond repair.... Then we started noticing issues with the clutch which weren't there previously. We asked if we could trade our Mahindra in for another second hand one with no issues and were told it is possible but then again later that day when I took my husband there we were told that their are only new cars available and getting a second hand one would be impossible. The light was still coming on and they said they needed to replace a harness or whatever and then while I was driving with my son on the highway the car completely shuts down. We had to get it towed back to Motorland only for it to be "fixed" with no good reason as to why it happened in the first place and no it doesn't end there we got the car back and found a leak so we contacted them and once again they told us that its leaking break fluid due to the clutch which as I said was never an issue before they worked on the car.... The lady in the service department kept telling us the problem but my husband had proof that when they tightened the cam pully or whatever they hit the master brake cylinder and that's what caused the break fluid leak in the first place. They have had our car way more than we've had it and they never fix their mistakes or the problem also they are so rude and never get back to you unless the car is "fixed" which in their terms are worse off than when they initially got it! The car itself is amazing but the service is horrible and the people are so ********.
Still no call back and no car! I wonder what I am paying for?
They also finish my petrol every time I get the car it's empty.
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