Don’t bother with this company and MVIA

Have been dealing with MVIA to resolve a wheel bearing warranty claim and have been asked for a tech report about the failure. For a wheel bearing… which is a covered component. what is there to say about a wheel bearing failing. The car is driving, it’s making a noise… it’s a failing component. I know they’re looking for any reason not to pay and have repeatedly claimed attachments had not come through or that things need to be in a specific format which at no previous point was mentioned. Emails are magically not appearing on their side. Then was told I could get a quote from another branch of Toyota and then after that was told they want a tech report from them as well after they already had one.