WORSE SERVICE EVER

I bought a part on the 19th of December 2024 at Ford Motus Germiston and was told no stock but can come collect on the 20th of December 2024 . Was told that part didn't arrive and went back . On the 3rd of January 2025 went to check if the part arrived and was told it never reached the work shop they have to reorder the part , and promised to give me feedback when the part arrived which they never did . Still went there on the 13th and lastly on the 22nd of January 2025 and still no luck and no feedback as promised .