NOT HONORING PRICE ADVERTISED

I would like to bring to your attention my disappointment regarding servicing of 1 of our Hondas.

On Friday last week I brought in my vehicle, just did the service, got the cost and vehicle was left until Monday due to time constraints for collection.

On Saturday evening I received a message from my boss showing a special on Honda service for R1400 until the end of February 2025. He asked me why I was not told about this. On Monday he showed me the message again and said that I should ask abt it. Long story short, when we got to the dealership we were told it's a hoax and that they didn't know anything abt it. That a few other customers mentioned it as well. We must ignore it.

Well, we will not just ignore it as I went onto your legit Facebook page when I got home and looked into it. We even booked on the site and it gave contact details of you being the DP and the contact details. And the ad popped up numerous times during the cause of the evening. IT WAS NO HOAX.

Guess what by Tuesday midday it was gone.

I would like to know why did your staff not honor the cost or give a goodwill cost instead of lying to us by saying it's a hoax. The only reason we paid the R4200 plus and left, was that it was late afternoon and to do investigation which I did and it's was a Legit ad.

Kindly note that Honda SA is copied on this mail as we only bring our cars to you and to get this attitude has left a bad taste to us.

In addition, why was there no courtesy call (which is the reason for the delay in email...still waiting for survey call) to ask how the service was. I get a call everytime i bring the vehicles in. Was it because we would bring up this issue.

I feel that this ad should be honored and not just removed from your site and the dealership pretend like we didn't see it.

Kindly note we have a fleet vehicles not just the Hondas.