RN
Roshiella N
Active since Oct 2011
12
Reviews
0
Industries
Reviews
12 reviews8 months ago
NOT HONORING PRICE ADVERTISED
I would like to bring to your attention my disappointment regarding servicing of 1 of our Hondas. On Friday last week I brought in my vehicle, just did the service, got the cost and vehicle was left until Monday due to time constraints for collection. On Saturday evening I received a message from my boss showing a special on Honda service for R1400 until the end of February 2025. He asked me why I was not told about this. On Monday he showed me the message again and said that I should ask abt it. Long story short, when we got to the dealership we were told it's a hoax and that they didn't know anything abt it. That a few other customers mentioned it as well. We must ignore it. Well, we will not just ignore it as I went onto your legit Facebook page when I got home and looked into it. We even booked on the site and it gave contact details of you being the DP and the contact details. And the ad popped up numerous times during the cause of the evening. IT WAS NO HOAX. Guess what by Tuesday midday it was gone. I would like to know why did your staff not honor the cost or give a goodwill cost instead of lying to us by saying it's a hoax. The only reason we paid the R4200 plus and left, was that it was late afternoon and to do investigation which I did and it's was a Legit ad. Kindly note that Honda SA is copied on this mail as we only bring our cars to you and to get this attitude has left a bad taste to us. In addition, why was there no courtesy call (which is the reason for the delay in email...still waiting for survey call) to ask how the service was. I get a call everytime i bring the vehicles in. Was it because we would bring up this issue. I feel that this ad should be honored and not just removed from your site and the dealership pretend like we didn't see it. Kindly note we have a fleet vehicles not just the Hondas.
0 replies
14 months ago
BRUSHING THEIR HANDS OFF AND TAKING OUR MONEY
Booked at Villa ii Cocotier in December via booking.com. no refund policy because it's a rat hole of note. Paid R11000 to stay at this so called Villa in Mauritius, when we got there it was worst than the shacks we have in SA. The owner was rude and pretended like he didn't understand our complaint. We stayed for 1 night and left our bags the next day so that we could find decent accomodation which we did but they kept the whole amount and refused to refund us. Be very aware when booking with Booking.com as the pictures that some put on are so so deceiving.
0 replies
14 months ago
BOOKING.COM AND THEIR SERVICE PROVIDERS
Booked at this place in December via booking.com. no refund policy because it's a rat hole of note. Paid R11000 to stay at this so called Villa in Mauritius, when we got there it was worst than the shacks we have in SA. The owner was rude and pretended like he didn't understand our complaint. We stayed for 1 night and left our bags the next day so that we could find decent accomodation which we did but they kept the whole amount and refused to refund us. Be very aware when booking with Booking.com as the pictures that some put on are so so deceiving.
0 replies
23 months ago
Poor service
I booked for a new gel set, soak off and frence tips on Friday afternoon at the Mall of Africa store. I chose the colors and asked the technician if she could use my stickers for the French tips. She was not sure how to use it so we decided on free hand. The 'V' pattern was not right so we decide on the normal tips. Firstly, I was not asked which gel tips I wanted, it was just assumed that I wanted the square shape. Then the tips don't even fit properly but it's app****. Secondly, the French tips are so thick that I have ripple effects on my nails. The workmanship looks like I went to a back street salon. The staff feel like they doing me a favor yet I coughed up the R700 to have a treat which looks ****py. Not what I expected. Very unhappy.
0 replies
26 months ago
Lazy and unhelpful to clients but protect *****sters
I logged a dispute of ***** in Nov 2023. The card was canceled and I was given a case no. Filled out a dispute resolution, gave evidence as requested. In Dec 2023 they asked for the same thing which I resent. Today they say the funds were refunded into my account, this is after I reported a dispute for a Viagogo transaction done today. There was no funds refunded. It seems FNB is more in the business of protecting ********s and allowing our funds to be taken. Tried going onto the app like they ask as that's all they know and make it seem like we the idiots cause their app doesn't work just like their staff. If I don't get some action from this bank, they will have to deal with the ombudsman. Even their staff are dissatisfied.
114 replies
27 months ago
WHERE IS THE TABLET FOR ME TO RESET AND GET MY MONEY BACK
I bought a tablet on the 8th Jan 2024. I arrived at pick up on the 9th. Tablet was not LTE compatible so I returned on the 11 Jan 2024. on the 13th they contacted me to say they cant reset factory settings due to passwords and we agreed that it be returned so that i can sort out. on the 15th Jan, they requested address as they cant send to pick up point so i sent my details. on the 17th jan 2024 I asked what is happening as i received a survey for product and service rating...sent response no product to review. on the 18th i sent a message and called, the lady Ilse advised that she will pass on my query as she can see all the info and cant understand why nothing has been sorted. I did mention that i have followed process and that i will take action if this is not resolved. On the 19th I sent a message again and it's the 22nd Jan 2024 and still no feedback or tablet to reset. I cant understand why nothing has been done and if I get no feedback, i will get my bank to reverse that payment.. this is totally unacceptable from takealot.
0 replies
34 months ago
Pathetic and Unpleasant:-(
After driving 4 hrs for a weekend (16 - 19 June 2023) of well deserved peace and tranquility all I ended up with was a weekend of annoyance. The unit that I was in should have been linked by a door to the unit next door. It felt like I was in the same room with them. I could hear every word and smell every meal that they made. To put the cherry on top the lodge has a noise policy that we sign but music blared on til early hours of the morning. Then when you want to sleep in you get the neighbours speaking so loud like they in my room that I had to get up. I go outside and the music from wherever is still blarring. I can understand if I paid Peanuts for the stay but the fact that I used my vacation club points (which equate to R13500+R1070 -to book at Any Lodge+R3000 for travel and groceries= R17570) this was just pathetic that I left much earlier than expected. I complained to the reception at check out and all she could do was smile and say sorry. Sorry is not a response, Management should deal with these issues as I'm sure I'm not the only person that has complained And if anyone is going to be in touch with me, Let is be Management.
159 replies
63 months ago
Give us our money back
Booked flights to Cape Town last year for the Easter weekend then It was lockdown. We have been requesting our refund from travelstart for months and just get a brush off that SAA has the money. Well stuff that, travelstart you took the funds and we want our money. R21000 is not small change for us working class and all we want is either our money back or arrange for us to be able to fly with another airline. Stop the **** and bull stories. You had no problem taking the funds.
56 replies
63 months ago
Very Unhappy Customer
Last Sunday 30/01/2021 I made an appointment for a haircut and blow for 13:00 at Sandton city branch. When I got there the stylist came to me and we discussed what I wanted even showing her pictures and begged her to do what I wanted. Firstly she only started with me at 13:40 and then still tried to convince me to what she wanted to do. I said I wanted my hair in as per pictures but unfortunately didn't get what I wanted...what I did get is a big n shape at the back. If I'm Paying R450 of my hard earned cash I would appreciate that the stylist does what 'I' want and not her ideas. If that's the case she she pay my to practise on me. Now I need to find a Professional that can do as o ask
0 replies
111 months ago
Disgusted at Staff - Mall of Africa
<p>Good Morning Algenon</p> <p> </p> <p>I am highly disgusted at the way my order was handled yesterday. I was advised by Omphile at 17h34 that I could come in yesterday evening to collect the Tablet. We were at the mall before the shop closed and Omphile had wrapped the device and put my name on it. When he saw me he was trying to make sure that he could get to me as soon as possible to conclude the transaction.</p> <p> </p> <p>When he went to the back to collect the device, some staff member had taken it and given it to another customer without asking or notifying him.</p> <p> </p> <p>I would like to know how this is possible that the staff are so inconsiderate do things without thinking about their colleagues or the customers. I would also like that instead of inconveniencing me by driving around to collect the device, the device will be delivered to my place of work either today or tomorrow morning at no cost to me.</p> <p> </p> <p>This will all be at the same price of R279.00. In addition, receive all goodies that go with the special as advertised in your booklet.</p> <p> </p> <p>Huawei T1 10 inch</p> <p> </p> <p>Thank you</p> <p> </p>
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
11 (91.66666666666667%)