Bad customer service

I am here at Izusu Motus Vereeniging and I have been waiting for almost 30mins one of the workers asked her colleague to help me but he is sitting down playing with his phone he came to drink water near me and greeted me and went back to his table and play with his phone. He didn't even ask if I needed help but he was asked to help me. Now that I have bought a car I am no longer important to them the service is bad.