Accident damage not disclosed.

I bought my Sportage from Kia East Rand in 2021.

I was assured at the time that the car was accident free, however, in the last 2 years body putty started cracking, clearly indicating that the car was previously in an accident. In the beginning it looked like the cracking would be minimal, so I decided that the fight is not worth my effort. However, the cracking is now of such a nature that my car looks like it had a bad nose job. You can also see that a large part of the panel is still going to crack.

The rear passenger door (right next to the body putty) on the driver's side stopped working soon after the putty started to crack, and you can hear the wind through that door. The door sounds hollow.

I requested copies of the following on 21 January 2026- * all documents relating to the sale agreement between Kia and the seller of my car * if the vehicle was bought from another dealership, any documents relating to claims that it was accident free or disclosure of accidents * a copy of the Motus Assurance report * copies of all documents provided to me as part of the sales process.

I received a response to say that they need to go look for the documents, and after my last follow up on 16 February, I have been ignored.

You would think that buying from a dealership directly would reduce the risk of being ****med, but unfortunately not.