Click-bait pricing/Flip-Flop Service

Purchased a vehicle from them July 2023, & in true salesman fashion, Norman Makhoba called me everyday to conclude the process so it could assist with their sales numbers for the month, I obliged. I later learnt of delivery fees payable with or without delivery, "refundable" registration fees & various other extras you aren't informed or asked about. As an unsuspecting client, you'd be roped in unknowingly, as was I, but luckily I asked the right questions. I expressed this to Norman & he promised me a 50% refund on the delivery fee. After getting a crazy interest rate of 14.4% on my finance with Standard Bank, no help there from them, the car did arrive, late, but that wasn't an issue. The vehicle delivery part of the service I was relatively okay with. When it came to registration, the vehicle certs had expired & I had to take care of that. Six months later, I'm trying to get my full registration costs & promised 50% delivery fee refund but I'm being sent from pillar to post & being short-paid, very different to how the relationship began & them having forgotten how helpful my business was to them at some point. I've spoken to the department manager, Fanie Lambracht & the branch manager Clint as well, with no real assistance. I wouldn't recommend you see them as being on your side, it's just business, I guess as is with most businesses & people. Take their words with a pinch of salt, question everything, don't expect any favors. compare your numbers very carefully before purchasing from them, they use a sort of click bait pricing then hide fees elsewhere.