Broken triber

I bought a 2022 Renault triber automatic .it has a 6 year warranty.. Which expires in 2027..for almost 3 years the car has been in and out of Renault parows workshop.. The car has been there since 19th August 2025 till to this day the car has been standing, waiting for parts. I've ask for a similar car because my family is going camping 26th December 2025..their customer service and communication are very, very poor.. I received a Renault kwid as a courtesy car.. But it's to small for camping.. For the 3 years I'm owning the car, I only drove it for 1 year.. The rest of the time the car was in the workshop for repairs...