Renault SA - are only for themselves!

Renault SA has got to have the worst after sales service ever. My car has been standing at Renault in Kimberley for over two months (since March 20, 2024) awaiting approval on a claim for something the dealership failed to fix in the 2 times I took the car to them, before this instance. They refused me a courtesy car too. Between Lydia Mahlangu (call centre case manager) and Tienie (dealer principal) I have not received any feedback in over 4 weeks. No calls, no mails, absolutely nothing. Highly do not recommend this brand, simply based on these experiences.