Customer service we experienced was very disappointing

I recently accompanied my friend to this dealership to shop for a car, and the customer service we experienced was very disappointing. There is a Manager from used car section who was not welcoming. Instead of assisting us properly, he came across as uninterested and unhelpful.

Buying a car is a big decision, and customers expect to feel valued and supported through the process. Unfortunately, that was not the case here, and it left both of us with a very negative impression of the dealership.