EM
Eddie M
Active since Feb 2015
17
Reviews
0
Industries
Reviews
17 reviews1 month ago
MiWay Household Contents Cover – Not Worth It
My experience with MiWay’s household contents cover has been extremely disappointing. What is marketed as protection for your belongings feels completely useless when you actually need to claim. When I submitted a claim, it was rejected on questionable grounds, despite having the cover in place and providing all the required information. It gives the impression that the policy is full of fine print designed to avoid paying out rather than genuinely assisting clients. There is little value in paying monthly premiums for a service that does not come through when it matters most. Instead of peace of mind, this cover has only caused frustration and regret. I would strongly advise anyone considering MiWay household contents cover to thoroughly review the terms and think twice before relying on it.
53 replies
1 month ago
Refund Not Processed After Policy Cancellation
My policy with Old Mutual was cancelled, however the premium was still deducted from my account after the cancellation had already been processed. I was advised that the amount would be refunded, but to date I have not received my money. I have followed up on this matter several times, yet the refund has still not been processed. It is extremely frustrating to have funds deducted for a policy that is no longer active, and even more concerning that the refund is taking this long without clear communication or resolution. I kindly request that Old Mutual urgently investigate this matter and process my refund without any further delays. Customers should not have to struggle to receive money that was incorrectly deducted from their accounts. I would appreciate immediate feedback and confirmation of when the refund will be processed.
53 replies
7 months ago
Customer service we experienced was very disappointing
I recently accompanied my friend to this dealership to shop for a car, and the customer service we experienced was very disappointing. There is a Manager from used car section who was not welcoming. Instead of assisting us properly, he came across as uninterested and unhelpful. Buying a car is a big decision, and customers expect to feel valued and supported through the process. Unfortunately, that was not the case here, and it left both of us with a very negative impression of the dealership.
0 replies
7 months ago
I am very disappointed with the service from MetroFibre/Metro Connect
I am very disappointed with the service from MetroFibre. The 2.4GHz band on my connection is not working, and I logged a support call last week. To date, the issue has not been attended to, nor have I received any proper feedback. It’s frustrating to pay for a service that is not functioning as it should, and even more frustrating when support queries are left unresolved. I expected quicker turnaround and accountability from a service provider of this size. I hope MetroFibre can urgently resolve this matter and improve response times for their customers
0 replies
7 months ago
I am very disappointed with the service from MetroFibre
I am very disappointed with the service from MetroFibre. The 2.4GHz band on my connection is not working, and I logged a support call last week. To date, the issue has not been attended to, nor have I received any proper feedback. It’s frustrating to pay for a service that is not functioning as it should, and even more frustrating when support queries are left unresolved. I expected quicker turnaround and accountability from a service provider of this size. I hope MetroFibre can urgently resolve this matter and improve response times for their customers.
53 replies
9 months ago
Unauthorized Billing for Unsigned Contract
Dear Cell C Customer Service, I am writing to formally lodge a complaint regarding an unauthorized billing on my account. I recently received calls from the Debt Collectors that there is an outstanding amount on my Cell C contract/account. I have app**** for a Cell C deal for 2 devices but never received my devices. The last communication I got from Cell C was that the devices were handed over to the couriers company and they have been struggling to reach me. Please note I have not received nor used any services or devices related to this. I request the following actions be taken immediately: A full investigation into how this contract was activated without receiving devices. Immediate cancellation of the unauthorized contract. A Written confirmation that my name and credit record will not be affected by this incident. I trust Cell C will handle this matter with the seriousness it deserves.
53 replies
16 months ago
Bad service from MetroFibre
MetroFibre connect has some has terrible support. I have been battling to get help from Metrofibre for more than 3 weeks. I`ve logged a call on the 21st of November for unstable 2.4Ghz Band and I haven`t got any feedback ever since. I have tried calling couple of times but all they do is to put me on Hold. I am honestly disappointed at MetroFibre
56 replies
26 months ago
Plz cancel my cover
I've been struggling to cancel my policy with Hundreds Insurance Brokers since Last week Monday. The only feedback I am getting when i call is a broker incharge of my cover will call me back to assist with cancellation. I honestly can`t take this anymore. I have given reasons why i need to cancel and also sent numerous emails but my cover is still active.
58 replies
29 months ago
Krystle was very helpful and kind
Krystle was very helpful and kind. Very very professional
129 replies
41 months ago
Sithembiso Siqokwana, the best consultant ever and very good , knowledgeable about the products PMD is offering.
I recently interacted with one of your consultants by the name of Sithembiso Siqokwana. The Gentleman was friendly, Polite and gave me a great service. The experience was highly satisfying. He took me step by step throughout the whole process. This Gentleman is very good and knowledgeable about the product you are offering.
132 replies
Review Distribution
5 Star
7 (41.1764705882353%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (17.647058823529413%)
1 Star
7 (41.1764705882353%)