1 reviews | Active since Member
Worse service from Kimberley Isuzu branch
Every time I go to the Kimberley Isuzu branch I would be 1st in line for a service but I always get my car at past 16:00 and this has happened repeatedly, they discriminate customers who pay same amount for services ,because all other cars that came after me would have been completed , well as mine which was 1st in line comes last , when I complained about this they blamed it on innovation which is a lie because the last two services I did where under Isuzu service plan the service was the same and with a rude service consultant , when I asked why am I receiving such unkind service she was rude and wasn’t willing to listen , her co worker was even more attentive than her she just wanted to get rid of me . For paying customers and who use the Isuzu brand we don’t deserve such nonsense service other branches have kind and attentive customer service I never had issues with Polokwane branch , Kimberley branch has been **** since I started servicing there with the same consultant and is one nonsense after another how does a person wait for 9 hours well they arrived at 6 at your branch so they could be 1st in line when you open at 7:15 and they get their car at 16:00 . Unprofessional and rude service
I wouldn’t recommend anyone to use this branch for service it has the worst service I have ever. Received from any dealership .