MOUNTAIN MEN SECURITY DROP THE BALL

We have a link to Mountain Men security which is activated by a panic button. On the evening of the 15th January and at about 6.30pm I called Mountain Men, since we had a situation developing at our home. Our recently dismissed gardener had arrived at our premises and had clearly had a lot to drink. He refused to leave our premises and was constantly ringing our doorbell. He was aggressive and we felt threatened.<br> <br> The switchboard operator called me and said she would send someone to us, but after half an hour nobody had arrived and I pressed the panic button again a few times, With no response. My husband then called Mountain Men and was put through to the lady who I had spoken to earlier. She expressed no surprise that nobody had been sent and assured my husband that she would get someone to us and call back to confirm. We heard nothing further and my husband called the SAPS who promptly dispatched 2 efficient officers who escorted our ex-gardener away. We never heard from Mountain Men again, nor did they send anyone.<br> <br> We pay good money for the 'peace of mind' we believed Mountain Men would give us. In our view, one failure is one too many. So disappointed. Terminating contract.