TM
The Mountain Men
Unclaimed Business
TM
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Amy M
1 reviews | Active since Jan 2020
5 Dec 2023, 10:14
Unreliable, bad service, do not recommend
We moved to Muizenberg in 2021, and Mountain Men installed our alarm system. Every single time we leave the house there is a false alarm. They have not fixed this issue despite numerous visits and phonecalls. Faziel spends his time manipulating people and lying about what they can do. I would not recommend this service.
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Amy M
1 reviews | Active since Jan 2020
5 Dec 2023, 10:14
Unreliable, bad service, do not recommend
We moved to Muizenberg in 2021, and Mountain Men installed our alarm system. Every single time we leave the house there is a false alarm. They have not fixed this issue despite numerous visits and phonecalls. Faziel spends his time manipulating people and lying about what they can do. I would not recommend this service.
0
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Mike M
1 reviews | Active since Jan 2020
17 Jan 2016, 19:31
MOUNTAIN MEN SECURITY DROP THE BALL
We have a link to Mountain Men security which is activated by a panic button. On the evening of the 15th January and at about 6.30pm I called Mountain Men, since we had a situation developing at our home. Our recently dismissed gardener had arrived at our premises and had clearly had a lot to drink. He refused to leave our premises and was constantly ringing our doorbell. He was aggressive and we felt threatened.<br> <br> The switchboard operator called me and said she would send someone to us, but after half an hour nobody had arrived and I pressed the panic button again a few times, With no response. My husband then called Mountain Men and was put through to the lady who I had spoken to earlier. She expressed no surprise that nobody had been sent and assured my husband that she would get someone to us and call back to confirm. We heard nothing further and my husband called the SAPS who promptly dispatched 2 efficient officers who escorted our ex-gardener away. We never heard from Mountain Men again, nor did they send anyone.<br> <br> We pay good money for the 'peace of mind' we believed Mountain Men would give us. In our view, one failure is one too many. So disappointed. Terminating contract.
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Mike M
1 reviews | Active since Jan 2020
17 Jan 2016, 19:31
MOUNTAIN MEN SECURITY DROP THE BALL
We have a link to Mountain Men security which is activated by a panic button. On the evening of the 15th January and at about 6.30pm I called Mountain Men, since we had a situation developing at our home. Our recently dismissed gardener had arrived at our premises and had clearly had a lot to drink. He refused to leave our premises and was constantly ringing our doorbell. He was aggressive and we felt threatened.<br> <br> The switchboard operator called me and said she would send someone to us, but after half an hour nobody had arrived and I pressed the panic button again a few times, With no response. My husband then called Mountain Men and was put through to the lady who I had spoken to earlier. She expressed no surprise that nobody had been sent and assured my husband that she would get someone to us and call back to confirm. We heard nothing further and my husband called the SAPS who promptly dispatched 2 efficient officers who escorted our ex-gardener away. We never heard from Mountain Men again, nor did they send anyone.<br> <br> We pay good money for the 'peace of mind' we believed Mountain Men would give us. In our view, one failure is one too many. So disappointed. Terminating contract.
0
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Beyers van der Merwe
1 reviews | Active since Jan 2020
22 Apr 2015, 13:09
Could not care less - passing the buck
We signed up with Mountain Men in our Security Complex. They were to connect up to our Electric Fence and our Storage hut. Communication with them has been a disaster, showing up unannounced, late or not at all over a period of three weeks. Got the installation wrong twice and blamed us for it. The second last visit saw them signing off on everything, when it clearly was not working - they were basically lying. Then they had the audacity to blame the Electric Fence company. Finally after three attempts and having to take more time off work, all seems sorted. <br> Nobody at this company seems to have any integrity, i.e. they don't show up for appointments on time, they don't phone you back when they say they will and they sure as I'm alive will not admit that they have done anything wrong, nor apologise for anything that they may have done wrong. The CEO Allan, also does not seem to care much that we are going to cancel our contract - complete indifference. Do yourself a favour, rather sign up with a company that has integrity. I don't know if there are any other Armed Response companies that do have it in the Southern Suburbs of Cape Town, hope it goes better elsewhere.
Helpful (0)
|Replies (0)BvdM
Beyers van der Merwe
1 reviews | Active since Jan 2020
22 Apr 2015, 13:09
Could not care less - passing the buck
We signed up with Mountain Men in our Security Complex. They were to connect up to our Electric Fence and our Storage hut. Communication with them has been a disaster, showing up unannounced, late or not at all over a period of three weeks. Got the installation wrong twice and blamed us for it. The second last visit saw them signing off on everything, when it clearly was not working - they were basically lying. Then they had the audacity to blame the Electric Fence company. Finally after three attempts and having to take more time off work, all seems sorted. <br> Nobody at this company seems to have any integrity, i.e. they don't show up for appointments on time, they don't phone you back when they say they will and they sure as I'm alive will not admit that they have done anything wrong, nor apologise for anything that they may have done wrong. The CEO Allan, also does not seem to care much that we are going to cancel our contract - complete indifference. Do yourself a favour, rather sign up with a company that has integrity. I don't know if there are any other Armed Response companies that do have it in the Southern Suburbs of Cape Town, hope it goes better elsewhere.
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