Pathetic service from owner Renita

Never again would I use or recommend to anyone this pathetic company called moving by faith. I booked a share load for my furniture to be fetched from Durban  and delivery in Cape town, once I paid half  deposit which they requested they got an outsourced company to fetch my stuff and then requested full payment. They gave me an approximate delivery date and everytime my husband and I followed up beacuse we stayed at an airbnb waiting on our furniture, the lady Renita kept giving us the outsourced companys numbers to follow up with. Yet I paid and booked with Moving by faith. She kept blocking my husband and I on whatsapp and kept ignoring our messages and calls yet she gave us an approximate date. She even went as far as telling my husband it's not as if yourll paid R35000 and if you message me again I will block you on Whstsapp!! In my opinion her attitude is just as pathetic as her service. All we needed was our stuff and we received no proper feedback as to where it was. Our stuff arrived 2 weeks later and the breakages was so much. Till date I never received an apology let alone a follow up to see if my stuff has arrived. Surely something should be done with such a company like this and a poor excuse for inhumane people!!! So much for a Christian company really. Bunch of racist jokes!!