Moving on where is my recon and money for my belongings!!!

I used moving on as we relocated to NZ. They were very kind...compassionate and understanding. It was a team of elderly ladies in alberton. This was moving on east rand. I'm in NZ now and can't get hold of them. They are reading my watsapp messages but not responding. We entrusted this company with our personal and sentimental valuables Nd house hold goods. Now when we are waiting for our recon and payment we can't get hold of them. I think I should be contacting my attorney and open up a case because this is looking like a very sceptical business here. When it came to selling the items they would immediately respond and now nothing. That was our belongings!!! You guys didn't waste time selling it and communicating with me each step. Now I'm not hearing anything???