Mrgatemrgarage extremely unprofessional

I am writing to warn anyone against using the very unprofessional Mrgatemrgarage. I contacted them weeks ago to come and assess my garage door as it was not opening correctly. On arrival they said it was the springs that were the problem and nothing else. I allowed them to change the springs. The very next day the same thing was happening and the garage did not open. I again contacted them and they came out and said everything was working perfectly and 100%, was his exact words. I asked them to service it and ensure all was ok. The next day or 2 again the garage would not open . I then asked them to return yet again. From the very 1st day i mentioned that i thought it was the chain leading to the motor that was the issue. No, they said it was not the chain or motor but now the batteries. They replaced the batteries and then said it was the motor. I spoke with the owner of the business, who was extremely rude and stated that it is a process that you need to keep checking each and every thing. Over a 2 week period? I think not. He then quoted me for a new motor at R 3000 odd. After receiving a very snotty and rude email from him, stating that i don't know what i am taking about and that he will return and remove the new springs and batteries and someone else can deal with my problem. The professionalism, i must say. So i got in a second opinion, who opened up the motor and showed me, low and behold the chain is damaged. The plastic guide that the chain sits on had broken off and the chain was jumping a tooth each time it jumped and was extended. Although not in the garage industry, i think i should be, i was correct about the chain. They never even opened the motor up to see if there were any issues. They have absolutely no idea what they are doing, and the owner does not know how to treat a client at all. Please do not use this company you will regret it and waste a lot of your own time.