Bad service

Very unhappy with their services, they failed to detect a leak on my property saying the meter was faulty. I had the meter replaced at a fee only to be informed by JHB Water that the meter is not faulty the property does in actual fact have a leak. I then contacted them to inform them of this and request that they do another leak detection test to establish exactly where the leak was. They advised that they would need me to pay for another test. I informed them that I was not happy paying for a second test as they failed to detect the leak in the first test done. Have not heard from them since. I would definitely not recommend their services.