Shocking!!!

I placed my online order on 02-Feb-2026, and I still have not received my order. After contacting the customer care center a lot of times, every time I was told they will contact the courier and find out. Still waiting for someone to get back to met. Per Whatsapp call center the lady provided the courier's contact number, which was incorrect and I had to find the number myself. Got hold of the courier company and the address completed on the wabel was incorrect....I entered the correct address and contact details with my order. So please tell me how Mr.Price Sport can so royally mess up and not follow up when a delivery has not been made.