DISGUSTING UNPROFESSIONAL SERVICE

If I could give a minus I would. I have had nothing but horrendous service from this provider. They arrange appointments but then never turn up. I have had to day numerous times off work to be at home when they said they would come but never turned up. I've also explained when the power will be going off to which they decided to turn up then and not be able to fully complete the job required. They have overcharged me R459 for a breaker which costs less than R70 and their excuse it thats its out of hours. It would need to have been had the rocked up the first occasion and the rates should be for their service not the actual component itself. Since replacing the breaker, my DV board is now buzzing. They have again made several appointments to which no one has turned up. The one electrician called me drunk on the phone and arranged another appointment to which he never pitched and only to hear he has resigned over the weekend. This has caused me unnecessary stress, time and money to sort out a simple issue. They are now saying that it has nothing to do with the breaker they have replaced and want to charge me more money for another breaker. SHOULD this not be sorted out within a timely manner, I will be forced to take this further to the Ombudsman who no doubt will set things straight and this is totally unacceptable and is a fire Hazzard.