Bad Management & Useless Stuff Mr Price Cellular - Bridgecity

Fuxking useless excuses of employees and Manager, I spent an entire week trying to get my receipt for a phone I purchased when taking up an account with them. When I first went I was informed since the manager is not in for the day noone else is able to check for me so I can make a claim and told to come back the next day which I did and was informed by the manager that he will call me once he finds the receipts, first question would be how would you call me when I'm trying to claim for a lost phone. He than told me to wait around while he searches I waited around bridge city for over two hours and eventually left. Noone had the time of day to explain the process regarding a claim. I only got the receipts this week for the IMIE number and was told to go to the store where I purchased the phone to close it which I mentioned I purchased it from them directly and all I got was OH! but I have managed to read through the online process to close the phone and process my claim. Honestly the service I received was terrible in such a way that even if I had further questions to ask I won't trust that they will even assist. At this point I'm waiting to clear the account and close it.