Very disappointing, seems I lost my money.

I feel that I have been duped, by a company that gets the first results in a Google search for particular remotes I need. You can not register on the site, so only have the confirmation e-mail that I paid for the order, which was a week ago. No response to contacting them through the site, nor by the e-mail address supp****. The listed number does not exist, and its the only number listed online. Either very poor communication skills, or the place no longer exists and the money for orders goes who knows where. Suppose lesson learnt, make contact with a company before placing any order, to make sure you have a clear line of communication.