Appalling customer service

I have been seeing many posts on IG about the Mrs Momes slimimg tonic & the different combos on offer. So I decided to try it out. I placed my order on the 16th Mar 2021 and paid over R2200 of my hard earned money. A couple of days later I got an email confirming my order was on its way. After 7 days I followed up with the email provided (Peggy Zwane), and I was told of delay with the supplier which I could understand. Its been 2 weeks and counting, when I try to follow up with Peggy, she does not even responding to my emails. My next stop is putting it on blast in IG. Perhaps someone will eventually respond to me and send me my products or refund me.

Really disappointubg when small businesses say they have an amazing product but they fail dismally on customer service. There are many similar products out there, and consumers will get deterred by such poor service. Mome Mahlangu I hope you read these reviews and correct things. Not sure if you own this company, but your name is on the products. So it this should be of interest to you.