No refund if due to personal reasons

With this type of software, they usually give a 14 day no questions asked return. Or even a trial period. I thought I might try it out, then based on my circumstances I changed my mind and asked for a refund. They don't care at all, if you change your mind or due to personal issues you cannot install the software, they will still not give you a return. I think this is really unprofessional and greedy from the company. They can see I did not even use the software. Have not even installed it. They don't feel anything for their customers, all just chasing the bottom line. I would not recommend them at all.