Deeply Disappointed by Our Experience at Mulderbosch Wine Estate

I am writing to express my profound disappointment with the treatment my friends and I received during our visit on Saturday afternoon. What was meant to be an enjoyable wine estate-hopping experience turned into an uncomfortable and frankly unacceptable encounter at your establishment.

Upon arrival, we requested to be seated and were immediately told that it was “rather noisy inside,” so we should sit outside instead. However, the outdoor seating provided was wet and unusable. The waiter informed the manager, who then made a half-hearted attempt to find us an alternative—only to suggest seating us outside in the rain.

What made this even more infuriating was that, upon looking inside, we saw multiple open tables and couches available. When we questioned why we could not be seated there, we were given an excuse that those seats were for “people coming in and out of the establishment" ... So what were we, chopped liver? With all that said, I will never return to Mulderbosch, the distinct taste of ******, as certainly left a bitter taste in my mouth.