M
municipalities
Unclaimed Business
Government & Ombudsman Services|1|1 Reviews (last 12 months)|This business does not respond to reviews
M
municipalities
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About municipalities
municipalities has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked municipalities across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBJ
Basimah J
1 reviews | Active since Jan 2020
25 Feb 2026, 21:43
Unacceptable service and erraneous billing-
Subject: Unacceptable Service and Erraneous Billing: I Demand for Immediate Resolution and Accountability To: City of Cape Town Municipal Office, Mitchell's Plain(and our community please be aware) I am writing to express my utmost dismay and frustration at the egregious errors and blatant incompetence displayed by your municipal office in handling my water and electricity accounts. The recent debacle has left me in a precarious financial situation, and I demand immediate resolution and accountability. Despite my best efforts to engage with your office on multiple occasions, I have been met with a litany of excuses, inaction, and a glaring lack of empathy. The crux of the issue lies in the fact that no actual water reading was conducted, resulting in an exorbitant bill that is tantamount to ******ion. The estimated bill, which could fill a pool for two months, is not only unjust but also a stark reflection of your office's ineptitude. Notwithstanding my repeated visits to the Mitchell's Plain municipal office, the issue persists, and I have been forced to endure the inconvenience of having my water bill deducted from my electricity account. This unilateral action has precipitated a financial crisis, and I hold your office responsible for the hardship caused. The advice to take my own water reading is an affront to the very purpose of a municipal office. It is your duty to ensure accurate readings and transparent billing, not to foist the responsibility onto ratepayers. I demand: 1. An immediate adjustment to my account to reflect the correct water usage. 2. The removal of the water bill deduction from my electricity account. 3. A thorough investigation into the root cause of this debacle and action taken against those responsible. 4. A personal apology for the distress and inconvenience caused. I expect a prompt response and resolution to this matter. Failure to do so will result in further action, including escalation to higher authorities and public disclosure of your office's incompetence. In addition I would like to thank the gentlemen that assisted me today- my previous visits has not been helpful at all- My account details: Account No.: 235082555 Name: R Jantjies Sincerely, Raygaan Jantjies
Helpful (0)
|Replies (0)BJ
Basimah J
1 reviews | Active since Jan 2020
25 Feb 2026, 21:43
Unacceptable service and erraneous billing-
Subject: Unacceptable Service and Erraneous Billing: I Demand for Immediate Resolution and Accountability To: City of Cape Town Municipal Office, Mitchell's Plain(and our community please be aware) I am writing to express my utmost dismay and frustration at the egregious errors and blatant incompetence displayed by your municipal office in handling my water and electricity accounts. The recent debacle has left me in a precarious financial situation, and I demand immediate resolution and accountability. Despite my best efforts to engage with your office on multiple occasions, I have been met with a litany of excuses, inaction, and a glaring lack of empathy. The crux of the issue lies in the fact that no actual water reading was conducted, resulting in an exorbitant bill that is tantamount to ******ion. The estimated bill, which could fill a pool for two months, is not only unjust but also a stark reflection of your office's ineptitude. Notwithstanding my repeated visits to the Mitchell's Plain municipal office, the issue persists, and I have been forced to endure the inconvenience of having my water bill deducted from my electricity account. This unilateral action has precipitated a financial crisis, and I hold your office responsible for the hardship caused. The advice to take my own water reading is an affront to the very purpose of a municipal office. It is your duty to ensure accurate readings and transparent billing, not to foist the responsibility onto ratepayers. I demand: 1. An immediate adjustment to my account to reflect the correct water usage. 2. The removal of the water bill deduction from my electricity account. 3. A thorough investigation into the root cause of this debacle and action taken against those responsible. 4. A personal apology for the distress and inconvenience caused. I expect a prompt response and resolution to this matter. Failure to do so will result in further action, including escalation to higher authorities and public disclosure of your office's incompetence. In addition I would like to thank the gentlemen that assisted me today- my previous visits has not been helpful at all- My account details: Account No.: 235082555 Name: R Jantjies Sincerely, Raygaan Jantjies
0
Replies (0)LM
Lizzy M
1 reviews | Active since Jan 2020
3 Jan 2021, 18:02
Public
My grandmother she's 85 years it's been 10 years she's using the old dustbin when she claim the new dustbin they told her that she must take her foot at municipalities to take the new dustbin the employees at Heilbron municipalities are so rude the service is very very poor pls my grandmother need help
Helpful (0)
|Replies (0)LM
Lizzy M
1 reviews | Active since Jan 2020
3 Jan 2021, 18:02
Public
My grandmother she's 85 years it's been 10 years she's using the old dustbin when she claim the new dustbin they told her that she must take her foot at municipalities to take the new dustbin the employees at Heilbron municipalities are so rude the service is very very poor pls my grandmother need help
0
Replies (0)KI
Kammy I
1 reviews | Active since Jan 2020
17 Aug 2020, 17:35
Naledi municipality
Government departments shameful waste of tax payers money no regard for any law in south Africa A law on to themselves. Service provider rendered services to naledi municipality they continue to disregard the request for payments All the officials of naledi municipality refuse to take responsibility for payment to DIRECTORY DATA SERVICES PATHETIC BEHAVIOR
Helpful (0)
|Replies (0)KI
Kammy I
1 reviews | Active since Jan 2020
17 Aug 2020, 17:35
Naledi municipality
Government departments shameful waste of tax payers money no regard for any law in south Africa A law on to themselves. Service provider rendered services to naledi municipality they continue to disregard the request for payments All the officials of naledi municipality refuse to take responsibility for payment to DIRECTORY DATA SERVICES PATHETIC BEHAVIOR
0
Replies (0)KI
Kammy I
1 reviews | Active since Jan 2020
14 Aug 2020, 06:44
Laingsburg municipality
Laingsburg municipality in the western cape As a government department all people in position In this municipality refuse to accept responsibility of payment to service providers. They just ignore your request for payments, treasury should intervene
Helpful (0)
|Replies (0)KI
Kammy I
1 reviews | Active since Jan 2020
14 Aug 2020, 06:44
Laingsburg municipality
Laingsburg municipality in the western cape As a government department all people in position In this municipality refuse to accept responsibility of payment to service providers. They just ignore your request for payments, treasury should intervene
0
Replies (0)A
CP
Cindy P
1 reviews | Active since Jan 2020
13 Jul 2020, 12:36
Sharp minute filings causes an allergic reaction on Umhlanga rocks' beach
Yesterday, I went for a walk on umhlanga rocks' beach with my boyfriend. We had stopped to eat and leaned against the railing, while doing so. Soon after, our arms were burning as if we were getting stung and what was followed by an allergic reaction. We soon figured out this was all due to minute filings/shavings on the material used for the railing. This allergic reaction could have been way worse almost to the point of life threatening for those who usually handle allergic reactions very badly. Today I still have red, itchy bumps from the reaction on my arm. This discomfort was an unnecessary experience which should never have happened. I feel the municipality needs to approach this sort of public endangerment by addressing the issue and changing the material used, as well as acknowledging the affect it has had on our body.
Helpful (0)
|Replies (0)CP
Cindy P
1 reviews | Active since Jan 2020
13 Jul 2020, 12:36
Sharp minute filings causes an allergic reaction on Umhlanga rocks' beach
Yesterday, I went for a walk on umhlanga rocks' beach with my boyfriend. We had stopped to eat and leaned against the railing, while doing so. Soon after, our arms were burning as if we were getting stung and what was followed by an allergic reaction. We soon figured out this was all due to minute filings/shavings on the material used for the railing. This allergic reaction could have been way worse almost to the point of life threatening for those who usually handle allergic reactions very badly. Today I still have red, itchy bumps from the reaction on my arm. This discomfort was an unnecessary experience which should never have happened. I feel the municipality needs to approach this sort of public endangerment by addressing the issue and changing the material used, as well as acknowledging the affect it has had on our body.
0
Replies (0)MM