MM
Music Mart
Unclaimed Business
MM
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWW
Wesley W
1 reviews | Active since Jan 2020
28 Dec 2023, 09:07
MUSIC MART Bad and dishonest service for customers
Hi I just want people to rather buy from other musical stores because Music Mart in boksburg and fourways are totally big time ****s . They quote and promise you prices over the phone and when you ready to purchase they ask for written proof why don't they record calls and hear how their Staff members lie to us over the phone especially a guy by the name of Tino from the Boksburg branch. Totally **** customer service. The telephone number 010 023 3180 Please guys rather support other Music stores that's open and Honest.The what'sapp chat guys also lousy attitude problem from fourways branch really junk customer service.
Helpful (0)
|Replies (0)WW
Wesley W
1 reviews | Active since Jan 2020
28 Dec 2023, 09:07
MUSIC MART Bad and dishonest service for customers
Hi I just want people to rather buy from other musical stores because Music Mart in boksburg and fourways are totally big time ****s . They quote and promise you prices over the phone and when you ready to purchase they ask for written proof why don't they record calls and hear how their Staff members lie to us over the phone especially a guy by the name of Tino from the Boksburg branch. Totally **** customer service. The telephone number 010 023 3180 Please guys rather support other Music stores that's open and Honest.The what'sapp chat guys also lousy attitude problem from fourways branch really junk customer service.
0
Replies (0)GA
GB
Gary B
1 reviews | Active since Jan 2020
2 Sept 2022, 13:15
Where customers don't matter...
I have been to the Music Mart store now three times in the last two months, each time the experience actually gets worse. There is a ABSOLUTELY no customer service whatsoever. I stood around for 15 minutes earlier today waiting for someone to assist me, eventually when I have to insist on service I get a salesman who is beyond useless and tells me to wait for another salesman. There were at least four staff members behind the counter all too busy to worry about customers....must be great to have a business where customers are not important. I went straight to TOMS in Rivonia and the total other extreme where customers really matter. I bought the electric guitar I was shopping for. Music Mart will never see me again that's for sure...
Helpful (0)
|Replies (0)GB
Gary B
1 reviews | Active since Jan 2020
2 Sept 2022, 13:15
Where customers don't matter...
I have been to the Music Mart store now three times in the last two months, each time the experience actually gets worse. There is a ABSOLUTELY no customer service whatsoever. I stood around for 15 minutes earlier today waiting for someone to assist me, eventually when I have to insist on service I get a salesman who is beyond useless and tells me to wait for another salesman. There were at least four staff members behind the counter all too busy to worry about customers....must be great to have a business where customers are not important. I went straight to TOMS in Rivonia and the total other extreme where customers really matter. I bought the electric guitar I was shopping for. Music Mart will never see me again that's for sure...
0
Replies (0)