1 reviews | Active since Member
Mustang Sally's Hatfield
We love this restaurant, always have amazing food. Took my family from far away there last night for a celebration. Service was super slow, but we dealt with that as the waitress was very sweet and did her best. When the bill came, prices were different from what was on the menu and the flyer on the table. Called the manager, he just said it was new prices and we should ignore the menu. Obviously that isn't right as people order based on prices as well. He then said we can pay the menu prices but he'll deduct the difference from the waiter's tip!!!! This manager's name is Tony. He got really arrogant and rude and started fighting with us, saying that he would rather start cashing up so they can close than worrying about price differences with us. It was 21:00. Never have I ever seen a manager treat paying customers so badly. It was a large table and a large bill, but this manager just treated us so poorly. He fighted and then left, even though it was their fault. He treats customers and waiters teriibly.