HM
Helene M
Active since Jul 2018
15
Reviews
0
Industries
Reviews
15 reviews21 months ago
Quicksure is a great company who places their clients' needs first
Quicksure is a great company who places their clients' needs first. They provide excellent service to their clients and have impeccable relationships with their service providers. Working with them is such a pleasure and pleasant experience!
58 replies
22 months ago
Always happy with the Service I receive from MiWay
Always happy with the Service I receive from MiWay. Quick, efficient and friendly.
53 replies
23 months ago
Tumelo Kolisang was very helpful and pleasant to work with
Tumelo Kolisang was very helpful and pleasant to work with. I have been with MiWay for 5 years, and they never disappoint. Their customer service is always a pleasure, and they really focus on my needs and how to meet them.
53 replies
30 months ago
Always receive great...
Always receive great service from MiWay.
131 replies
40 months ago
Best assistance from Chantelle at Cell C Potchefstroom
So after the horrendous service from Cell C head office, and a too little too late response to try and help after struggling with an upgrade for 3 weeks, Chantelle from the Potchefstroom Cell C branch was an absolute star. I eventually phoned and went to their branch while on leave to resolve this. Chantelle went above and beyond to help me and I just want to thank her for her excellent customer service and assistance. She kept the Cell C brand high even though head office failed miserably. Chantelle is a definite asset to your business and you can be proud to have such a caring and great employee. Her efforts nd assistance should not go unnoticed and I am very thankful for her.
132 replies
41 months ago
Upgrade disaster and delay
I have been a loyal Cell C customer for many many years. Upgrading this number was the absolute worst experience ever. The upgrade was to get a phone for my 10year old son's birthday. I did the upgrade well in advance and now I am on a crunch timeline to receive my device. Upgrade was done for an Oppa A54s @R269 per month over 24 months. Upgrade was done on 25 November 2022 by a Cell C agent who contacted me. I was advised of the following: 1. I was told that NO pro-rata payments would be applicable 2. The device would be delivered by Tuesday 29 November, or the day after 3. A sim swap would be done immediately and I will receive a new sim with the delivery (Current sim is not working) You are welcome to check the call recordings. On Thursday 1 December I phoned to follow up on the delivery, I was advised that the black color wasn't in stock and only blue ones were available. They would get black ones in stock again the next week. Because I had enough time before my son's birthday I said this was okay. No one phoned me to tell me there was a stock issue with the color of the device, I was only told after waiting for delivery and then following up myself. On Wednesday 7 December I phoned again to follow up. I was advised that the black devices are still not in stock. I was again offered to change to a blue device which I opted for and got transferred to the upgrades department. The lady I spoke to then advised me that neither the black or blue was in stock. but that they received a list the morning confirming which devices would be received between Thursday the 8th an dFriday the 9th, these were confirmed on it and I was assured I would have my delivery between Monday the 12th and Tuesday the 13th. Today I got a call saying this device is now discontinued (even though two days prior it was confirmed the device would be in stock and delivered). I have to pick another device which is more expensive (so i settled for the Oppa A57s). I also will be paying a pro-rata and Lerato said the previous agent advised me incorrectly by saying I wont have a pro-rata. Lerato now also said she can't do a sim swap now as I need to get the device and sim first, which again is not what the previous agent told me. I now have to wait until next week for my delivery, so this upgrade is stretching to take almost 3 weeks. I have been assured i will have the device by Wednesday latest. Even though I was previously assured I would have the first device choice by Monday or Tuesday. I followed up today again on the delivery and was told that no delivery is pending for the number in question. Got transferred back to the upgrades department, my number was taken down for a supervisor to call me back. Still not resolved. The phone is my son's birthday gift. I did the upgrade well in advance to assure I have enough time and almost 3 weeks latet and Cell C have not delivered. I also sent an email raising this issue with no feedback yet.
1188 replies
47 months ago
Mustang Sally's Hatfield - Rude manager Tony
Mustang Sally's Hatfield We love this restaurant, always have amazing food. Took my family from far away there last night for a celebration. Service was super slow, but we dealt with that as the waitress was very sweet and did her best. When the bill came, prices were different from what was on the menu and the flyer on the table. Called the manager, he just said it was new prices and we should ignore the menu. Obviously that isn't right as people order based on prices as well. He then said we can pay the menu prices but he'll deduct the difference from the waiter's tip!!!! This manager's name is Tony. He got really arrogant and rude and started fighting with us, saying that he would rather start cashing up so they can close than worrying about price differences with us. It was 21:00. Never have I ever seen a manager treat paying customers so badly. It was a large table and a large bill, but this manager just treated us so poorly. He fighted and then left, even though it was their fault. He treats customers and waiters teriibly.
0 replies
59 months ago
Awesome service from Daphne at Checkers Raslouw Lifestyle centre
Thank you Daphne from Checkers at Raslouw lifestyle centre for your friendly and helpful assistance in exchanging meat that was purchased their and happened to be off. The matter was addressed immediately and the butcher was informed to check the stock. Was an absolute pleasure to have Daphne there to assist as she really went the extra mile.
0 replies
71 months ago
Great assistance and service by Nokuthula Ntshembeni
Thank you for assisting me and helping structure my policy to fit my needs. Nokuthula Ntshembeni really made my day!
105 replies
Review Distribution
5 Star
11 (73.33333333333333%)
4 Star
1 (6.666666666666667%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
2 (13.333333333333334%)