Useless service

Oh wow! I don’t even know where to start with their customer service. It is horrible, and they are incredibly rude. They don’t know how to treat customers. I placed an order for black pants, and they decided I deserved brown ones instead. When I inquired about the wrong color delivery, they said they would send a courier to collect the incorrect item. I had to call them to follow up, but to date, no exchange has been made. To make matters worse, they blocked me on WhatsApp. Completely useless service.