DO NOT USE MY COURIER SA!

I have an order that was supposed to be delivered to me, but since last week, the status keeps changing to "OOPS! SOMETHING WENT WRONG WITH THIS DELIVERY AND PARCEL(S) WERE RETURNED TO OUR FACILITY, A CSD CLERK WILL CONTACT YOU SHORTLY WITH MORE DETAILS. (JHB TO JNB)". My order still hasn't been delivered, and I'm set to go on holiday tomorrow, which means I probably won't be getting my order anytime this year. The one-star rating is because there's no option for zero, which is what I should be giving this company.